Authenticity Guarantee
At Vintari Vault, we carefully curate the best pieces through detailed inspection and research, ensuring all bags meet our standards of quality and authenticity.
We offer authenticity certificates for every bag purchased.
Every item sold at Vintari Vault is guaranteed authentic. We source inventory from trusted suppliers as well as use a multi-step process including in-house experts and third party verification companies such as Entrupy and LegitGrails for additional assurance.
Every piece's authenticity is backed a 100% money back guarantee.
Should you have any concerns about an item’s authenticity, please contact us within 14 days of receiving your order.
Shipping
We currently offer shipping to the United States only (with hopes to expand very soon)
Orders are processed within 1–3 business days. Delivery times may vary based on your location and any weather or holiday delays, therefore we cannot gaurantee exact delivery times.
Once an order is fulfilled we ship via trusted carriers with tracking numbers and signature verification for added security. If you are unable to meet the delivery for signature verification, you will be notified via the carrier and must pick up the package at the nearest location.
As part of our Fraud Prevention Policy, we keep video record of order packaging and drop off as well as signature confirmation upon delivery and built in fraud detection payment
It is the customer's responsibility to provide an accurate and valid address for shipment. If an piece is return due to this issue, customers will be responsible for any additional shipping fees upon re-delivery
Once the order is with the carrier, we are not responsible for any lost, stolen or undeliverable packages, delays in delivery or returned packages. If you experience any of these issues please contact admin@vintarivault.com for resolution.
Store Policy
As part of our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. This information is used for marketing exclusively for Vintari Vault and will not be sold to any third-party sites.
Please note that by making a purchase on Vintari Vault, you agree to all Store Policies and Shipping Guidelines listed. We sincerely appreciate your understanding and support of our guidelines, which help us maintain a trusted and seamless shopping experience for all.